This seminar will provide an opportunity to review progress and accomplishments in improving healthcare quality and safety in lower and middle income economies, and to synthesize lessons learned to date in order to determine what is needed to take this effort to the next level. We will convene participants from at least 20 low and middle income countries, together with representatives of the key agencies involved in improving healthcare quality and safety.

An agenda setting paper will be published in advance of the session, and both registered and prospective participants will be encouraged to contribute to a blog which will in turn provide a basis for the discussions at Salzburg. The BMJ (British Medical Journal) will once again be media partner, and the conclusions of the session will be presented in key policy forums.

This session will be the fourth in a series at Salzburg on health and healthcare which began in 2010, responding to the demographic, organizational, and financial challenges on the horizon for the coming generation. The session themes to date have been reforming healthcare systems; shared medical decision making; and innovating for value in healthcare delivery. It is clear that cross-border learning and global co-ordination is more important than ever to achieve the goal of healthcare which is sustainable in the face of the challenges ahead.

Download the Atmosfair Certificate presented to the Salzburg Global Seminar, for climate protection

Detailed Session Description
Click here to download the Agenda
Pre-Session Document
Framework Paper for the Session
Session position paper, published in the BMJ, February 2012
Session Documents
Better Care for All, Every Time: A Call to Action - How to Improve Health in Low and Middle Income Economies
Join the faculty and fellows of Salzburg Global Seminar session 489, in pledging support for this Salzburg Statment on healthcare

Better Care for All, Every Time: A Call to Action - How to Improve Health in Low and Middle Income Economies (Russian)
Join the faculty and fellows of Salzburg Global Seminar session 489, in pledging support for this Salzburg Statment on healthcare

Better Care for All, Every Time: A Call to Action - How to Improve Health in Low and Middle Income Economies (Spanish)
Join the faculty and fellows of Salzburg Global Seminar session 489, in pledging support for this Salzburg Statment on healthcare

Declaração de Salzburg Melhores cuidados para todos, sempre
Como Melhorar os Cuidados de Saúde nos Países de Baixa e Média Renda Apelo à Acção

Join the faculty and fellows of Salzburg Global Seminar session 489, in pledging support for this Salzburg Statment on healthcare

Effectiveness of collaborative improvement: evidence from 27 applications in 12 less-developed and middle-income countries

FEUILLE DE ROUTE DET DES ETAB SANITAIRES-1English Summary: The recommendations of the national program for Senegal have been gathered in the form of a roadmap, being currently implemented by all healthcare facilities:72 health centers and 31 hospitals in the 14 regions of the country. An assessment grid is used for supervision twice a year to assess the performance level of every facility. This first grid focuses on structural and organizational indicators and a few indicators based on priority basic technical processes: hand hygiene, health care waste management, and bio-cleaning of premises. Some indicators not requiring important resources have also been added

La déclaration de Salzburg: Comment améliorer les soins de santé dans les pays à faibles et moyens revenus? Un appel à l’action
This is a French translation of the Call for Action

Options for Large-scale Spread of Simple, High-impact Interventions

Pseudoinnovation: the development and spread of healthcare quality improvement methodologies

The role of quality improvement in strengthening health systems in developing countries

Daily Session Reports
Making Health Care Better in Low and Middle Income Economies: Daily Newsletters, April, 2012
Louise Hallman reports out each day, from the session. Here you can read the wrap-ups from each day of the session, in one pdf document.

The Health and Healthcare IV session may have ended, but the journey will still continue

SGS fellow, Dr. Mihajlo Rabrenovic interviewed on Serbian television 
Video clip from Beograde... Dobro Jutro.

 "A memorable experience, great hospitality by any standards! It was gratifying to see this meeting move the agenda to patient centeredness. There is hope for the future. The leadership at Salzburg Global Seminar is an inspiration to me and I believe all of us! My gratitude to this great Seminar and the World Health Organisation for making me part of this. The staff were excellent!!! I hope to be here again some day."
Fellow from Uganda

"Thank you very much for making my stay and learning so positive! Thank you for your hospitality, genuineness and professionalism! Thank you!"
Fellow from Azerbaijan

"This has been the most hospitable seminar I have attended in all my travels around the world. The ambience and down to earth atmosphere has made my stay in Salzburg very memorable. Thanks to the Schloss management and the seminar organiser for making a lasting impression in my life. God bless."
Fellow from Uganda

"A unique opportunity to be part of this seminar and to contribute to discussions on improving health care in low and middle income countries using what has been shown to work. The setup has been excellent. To be part of this quality movement is great and for me the discussions will not end here but will be translated into actions in Ghana. Thanks to all who made it possible to be here and God bless."
Fellow from Ghana

"It has been an amazing experience. A great learning opportunity to be a Fellow of the Salzburg Global Seminar. A wonderful environment. I will dedicate myself to make a difference in my life in Ghana and essentially change the world."
Fellow from Ghana

"Such a privilege to have had this opportunity to come to this lovely place. Not many people will have such an experience in their lifetime: the people, the environment and of course the sharing of ideas. I hope one day my daughter will have the same opportunity to come. God bless."
Fellow from Zambia

"I spent a wonderful and rich time here in Salzburg. The staff were warm and the Schloss was great. It was very inspiring for my life and I hope to come back very soon."
Fellow from Ivory Coast

"This has been a very great seminar. The discussions were very enriching. It was a great honour and privilege for me to be part of this great seminar. I am very optimistic this will be the beginning of very great action to uplift quality of care in the low and middle income countries."
Fellow from Cameroon

"This has been a once in a lifetime opportunity; to be part of a global team looking at how health outcomes can be improved in low and middle income economies. An excellent choice of location and place. The Salzburg Seminar is well situated for such seminars. It offers spectacular sites and the Schloss has history that I believe makes staying here very interesting. The discussions were wonderful with much participation of the participants. This will remain memorable in my life and I will urge others who have not been to Austria to try the Schloss."
Fellow from Kenya